Update

I am close to the end of the month and having EOM (end of month) numbers for my metric I have been pushing for the last 60 days. As of this morning I was sitting at only 19% non-participation. Not bad when you consider that it was at 45+% when I took charge of it.

 

Pushing the same and sprinkling the new

 

With the attention and momentum that this metric has been getting, it is time to pay attention to another metric that has been lagging – since we started it roughly 18 months ago. I received a report and showed that currently this metric is at .9%. Yes .9%. As in less than 1%!

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Progress

yes

So finally seeing some progress in the metric I have been pushing. We have around 72% of our locations participating which is the highest we’ve had all year! To give you an idea, we’ve been hovering around 55% participation since January started. So it is definitely good progress.

 

But it can be better.

 

This progress has been brought by pushing sales from a top down approach. Meaning we’ve changed the comp plan for our managers to ensure they are pushing this metric. I however feel this should not be the main push to get our reps to move on this metric.

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